Usergroup Add-On | SupportCandy

Name: Usergroup Add-On | SupportCandy
Brand: WordPress Plugins
Price: 410.00 INR
Availability: InStock

Usergroups (Company)

If you deal with a company or organization and tickets are created by employees of that organization, you need to identify from which company or group this ticket has been made. This add-on allows you to create a group of users and functionalities around it.

Original price was: Rs6,478.00.Current price is: Rs410.00. for 1 year

100% Original Product and Virus Free.
Regular Update.

13 Items sold in last 24 hours

Last Update Date: January 21, 2024

Category: WordPress Plugins Tags: SupportCandy, SupportCandy Plugins, Usergroup, Usergroup Add-On

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Description

Usergroups (Company)

You can create group of users or company so that supervisor of the company can manage all tickets created by the group members.

How does it work?

You need to set up usergroups with members and supervisors.
Supervisors can manage tickets created by the group members.
Members, if allowed, can decide to create private tickets or which usergroup the ticket is being created for.
Agents, if allowed, can modify the usergroup of the ticket.
You can create custom fields for usergroups to store more information like phone numbers, addresses, websites, etc.
Finally, you can show usergroups in the ticket list and filter the tickets using usergroups.