FAQ - Frequently Asked Questions
After Purchase: Software Keys
Before contacting us, please check your Spam/Junk folders in your mailbox and verify the email address you have entered in the cart during your purchase. If it's not there, kindly contact us and we will assist you further.
Activation instructions can typically be found in the product description. More detailed guides will be sent to you via email along with the activation key. In the unlikely event that you encounter any issues, please do not hesitate to contact us for assistance. We are available 24/7 and will be happy to help you immediately.
When you purchase software like Windows and MS office, it won't expire. Unlike subscription-based licenses, the software we offer doesn't have a renewal date. If you plan to upgrade your computer, all you need to do is download the software again and activate it on the new computer using the same key. There's no need to worry about losing access to the software due to an expired license.
You will receive all the necessary updates for the product as long as it is officially supported. Applicabe for windows and MS office.
Please reach out to our 24/7 customer support team via email or Chat.
Before Purchase: Software Keys
When you purchase software like Windows or MS Office, you are provided with a 100% genuine product key. This key allows you to download, install and activate your product directly from the official website.
After you place your order and we successfully receive your payment, your product key will be automatically and instantly delivered to you via email.
We are committed to providing first-class customer care and ensuring the security of your data by using proven SSL encryption technology.
You can place an order as a guest or create an account to unlock all benefits.
Product titles or descriptions usually identify Mac software.
Question Based On GPL, Themes Plugin, Web Templates:
The General Public License (GPL), also known as GNU GPL, is a widely used free software license created by Richard Stallman for the GNU Project of the Free Software Foundation. This license allows anyone to use, modify, and distribute the software freely. WordPress, a popular content management system, also uses the GPL license, which makes it an open-source software that can be modified, extended, and used by anyone.
WordPress products such as themes, plugins, and templates are licensed under the General Public License (GPL). This means that the GPL Theme or GPL Plugin is the exact same original WordPress product that is licensed under the GPL. Anyone can edit, modify, or even redistribute the code since everything is free and open source under the General Public License v3.
All WordPress items such as plugins and themes are licensed under the General Public License (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so.
Your purchase to our site goes towards maintaining and buying new products to 3rd party themes and plugin authors. This form of crowdfunding helps keep prices low and we can then pass this benefit on to you.
Our products provide premium support By Our personal Developers. That’s why we can offer Huge discounts on must-have commercial WordPress Themes and Plugins.
The nature of digital products means that once you have downloaded a plugin or theme, there’s no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need some time to try to fix it. Otherwise, we will make a refund or Provide an alternate Product. Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products, please don’t hesitate to contact us.
The files that are available on Elements Keys are 100% Original and Licensed under GPL. We even use GPL products on our site.
You’ll get untouched product files from us. We test each and every product before adding it to our database.
There is no download limit as long as you don’t abuse it.
There is no time limit or validity. You can use GPL themes and GPL plugins for a lifetime. You want Regular Update you need to renew your yearly subscription.
We add new products and update themes and plugins on a daily basis. If You find any Products that are not Updated Raise a Query and We update the product within 1-2 hours. You can Submit an Update report on the Product Update Page.
We usually add new products every day and publish new versions of the existing products.
Please note we do not update products immediately and do not provide any guarantee that the last version of each product will be added. You can Raise a Query we try to update it in some hours.
When it comes to GPL themes or plugins, they won't update automatically since the license keys are pre-stored inside the product file. To update the product, you'll need to manually download it from our website and perform the update. If you're looking for automatic updates, you'll need to purchase the product directly from the developer.
We are happy to help you with your request. Please submit it and we will keep you updated as soon as possible. If the product is licensed under GPL, we will do our best to add it at the earliest. You can request new products and updates from the following links.
The possibilities are endless! You have the freedom to utilize the plugins and themes as many times as you desire, thanks to their GPL licensing.