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Customer service made fluent
Redefining customer support with WordPress for
Designed for support engineers
Fluent Support reinvents ticket management for support agents by support agents
Ticketing made simple
Efficient ticket dashboard
Customer support starts with tickets. Get all your tickets in a neat user friendly dashboard that’s easy to navigate and even easier to learn. Ensure no ticket is left unchecked or unanswered.
Fine tuned advanced filtering
Finding the right ticket needs to be fast and easy. Filter tickets by products, waiting time, customer priority, business inbox, ticket status, and more to deliver the excellent experience your customers deserve.
Brand specific custom tags
Every customer is unique and so are their queries. Identify tickets the way you see fit with custom tags and resolve queries as fast as possible. Manage issues exactly the way you want.
Super fast AJAX loading
Waiting time is the ultimate test for every support team. In Fluent Support, tickets dashboard updates automatically with cutting-edge AJAX loaders, reducing navigation clicks and improving response times for your support team.
Make the switch in minutes
Fluent Support empowers you to effortlessly import tickets. Setup takes less than 5 minutes and you can seamlessly migrate all your customer interactions, history, and inquiries.
5-minute setup
Easy setup in 5 minutes
1-click migration
Easily migrate your support ticket data
A support desk built for growth
Products
Not all products are the same. Resolve tickets based on specific products so your bestsellers remain at the top with excellent support.
Inboxes
Portals
Custom fields
Less friction means happier agents
The unsung heroes of modern businesses deserve a tool that makes their lives better, one ticket at a time.
Automations
Say goodbye to tedious tasks, and let your agents focus on the real challenge – delivering excellent customer support every time.
Saved replies
Save replies for later, save time right now, with unlimited replies you can change on the fly or use as is.
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