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Schedule Tickets Add-on | SupportCandy

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Schedule Tickets Add-on | SupportCandy
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Schedule Tickets

As the name suggests, you can schedule tickets that will be created automatically for set recurrence. So, for example, you can schedule tickets for daily maintenance of your company premise, weekly backup of your website, etc., and your team will make sure these tickets are closed.

Original price was: Rs6,478.00.Current price is: Rs410.00. for 1 year

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Last Update Date: January 21, 2024
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Description

Schedule Tickets

Automatically create periodic tickets by set recurring time and information.

Documentation
Changelog
Schedule Tickets Add-on | SupportCandy

As the name suggests, you can schedule tickets that will be created automatically for set recurrence. So, for example, you can schedule tickets for daily maintenance of your company premise, weekly backup of your website, etc., and your team will make sure these tickets are closed.

How does it work?

  • Administrator schedule ticket with recurring time and ticket information.
  • Tickets are created automatically at the set time.
  • Your team will make sure these tickets are closed.

Recurrence period

There are four recurrence periods are available:

  1. Daily
  2. Weekly
  3. Monthly
  4. Yearly

Every recurrence period has a different setting which you can see in the screenshots. Below are a few examples of recurrence:

  • Every x day
  • Every x working day
  • Every x week on Monday, Wednesday, and Friday
  • Every x month on day y
  • Every x month on the Second Friday
  • Every x year on day y of month z
  • Every x year on the Second Friday of January

Starts on

You can set the start date on which it will begin to create tickets in the scheduled ticket.

Ends on

There are three ways you can set when the scheduled ticket ends:

  1. No end date
  2. End after x times
  3. End date

3.0.3

Current Version

5.6

Minimum WordPress Version

7.4

Minimum PHP Version

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