Name: YITH Advanced Refund System for WooCommerce
Brand: WordPress Plugins
Price: 4.99 USD
Availability: InStock

Granting a high level of attention to your customers by offering a secure refund system will keep them faithful to your store for good

Did you know people read refund policies before buying any product?

If the website grants a refund for the product due to reasonable causes such as malfunctions, glitches, and such, buyers will be increasingly determined to complete their orders.

They will feel reassured.

And that’s great since that tremendously increases the conversion rate.

But do you know what happens if we offer a complex process to get refunds? Users will lose trust in your company and will most likely look somewhere else for their future purchases.

WooCommerce’s basic refund system is not very easy to deal with, and the communication between buyers and sellers is not directly implemented, which might be an increasing problem for your customers and might make your services seem unprofessional.

And you know what an annoyed customer seeking a refund can do? They might spread bad reviews and lower your company’s reputation on the internet, which would highly affect your business, and this is why we created something sensationally effective to avoid this scenario!

This is why YITH Advanced Refund System for WooCommerce exists, a plugin that makes refund requests accessible and easily manageable both from the administrator’s and the customer’s side.

After installing it, you don’t want to live without it. The customers’ trust in your store will rise skywards after they see it in action, and they will keep coming back to you, feeling safe.

Take a look at each feature we offer, and enjoy the show!

Version: 1.33.0
Released: 2024-01-16
Minimum PHP version: 7.0
Requires: WordPress 6.2 and WooCommerce 8.3
Compatible up to: WordPress 6.4.x and WooCommerce 8.5.x
WPML compatible: YES
Translation ready: YES
Languages 100% guaranteed by YITH: English, Italian, Spanish
Languages provided by users: Dutch (92%), French (92%), Greek (92%), Polish (100%), Romanian (100%)
Support for: YITH Proteo theme. All YITH plugins.
Supported page builders: Elementor

> Translate this plugin > View documentation > View changelog > Ask support

WITH YITH ADVANCED REFUND SYSTEM YOU CAN:

Allow refund requests for the whole order or single products

Choose the best solution for your customers

Set a limit on the number of days within which customers can ask for a refund

No request can be submitted beyond that limit

Accept the refund request automatically

Or let the administrator manage it manually

Choose how to pay the refunds

Manually or automatically, through the payment gateway previously used

Pay the total amount requested by the customer

Or insert the amount manually

Select the product quantity to refund

You can decide to refund the order partially

Offer coupons as an alternative to refunds

You can set an optional expiration date on the validity of the coupon

Re-stock the product automatically

After granting the refund

Check the order total

Allow refund requests only if the amount exceeds the configured threshold

YITH Advanced Refund System for WooCommerce

Manage all requests from the related section

The icon shown on the orders allows spotting quickly those including a refund request

Reject the refund request with one click

User will receive a notification email

Let users explain the reasons for their refund requests

By sending a message and a file to provide detailed information

Configure ad hoc refunds for the single product

Set specific refund rules for simple products and single product variations

Notify users when the product can’t be refunded

Showing a custom message on the product page

Show custom message on not-refundable products

Exchange messages with the user

You can refer to the complete message history of each refund request

Take advantage of an automatic email system

Administrator and user will be informed about the current status of refund requests

Take advantage of the WPML compatibility

You are free to easily translate the plugin with the powerful WPML tool

Plugin features

Enable refund request for the whole order
Enable refunds for taxes
Send asynchronous messages to user to ask for information about the refund request
Reject refund request by sending an automatic notification email to the user
Pay refund manually or through the payment gateway used to place the order
Choose whether to pay the total amount requested by the user or insert a different amount
If multiple quantities, you can choose the number of products to refund
Set the request status as on-hold or processing
Prevent refund requests if the number of days from the purchase date exceeds the specified value
The administrator receives an email when:
- user submits a refund request
- user sends a message from “My Account” page
User receives an email when:
- submitting a refund request
- the request status turns into “processing” or “on hold”
- administrator accepts or rejects the request
- administrator sends a message from the site backend
Enable refund request for the whole order or single products
Add refunded products to the stock
Allow refund requests only if the order exceeds the specified threshold
Show a custom message on all not refundable products
Refund the order automatically soon after receiving user’s request (feature not available for physical products)
Offer a coupon as an alternative to the refund
Set an expiration date for the coupon
Use options generally or specifically for each product (as well as for single variation)
Each message can include an attached file (you can set the maximum allowed size)
User receives an email when administrator offers a coupon as an alternative to the refund

Plugin integrations

All the products in our YITH catalog are developed on the same shared framework. This grants full compatibility among all our plugins and allows combining them together to get even more powerful results and more complete solutions.

We do our best to also include compatibility with the most popular WordPress and WooCommerce plugins available on the market.

You can use this plugin with*:

YITH Customize My Account Page

YITH Customize My Account Page allows you to customize the My Account and show the information you want to, with the style and order you prefer.

The integration with YITH Advanced Refund System allows integrating the page with YITH Refunds requests in your customers’ My Account and show it as one of the endpoints automatically, so making sure it fits the style of the My Account Page and it can be easily moved thanks to the drag and drop option of this plugin.

* All the plugins listed in this section are not included in YITH Advanced Refund System for WooCommerce. In order to take advantage of a specific integration, you need to purchase and activate the premium version of the related plugin.